YOUR PRIVACY MATTERS

Privacy Policy.
How We Handle Your Information.

This policy explains what information we collect, how we use it, and how we keep it safe. We believe in full transparency, always.

Effective Date: 5 June 2026
Last Updated: 29 September 2026

This notice explains how personal information is used for enquiries and document coordination. Sending an enquiry does not open a case. Where a particular processing activity requires consent, that consent is sought for the relevant activity; browsing this website is not blanket consent to every use or overseas disclosure.

Who We Are?

LexBridge8 is a service/brand operated by SHERYLUX8 in Japan. Your LexBridge8 contracting party is the Japan-based SHERYLUX8 sole proprietorship, based in Ota City, Gunma Prefecture, Japan.

SHERYLUX8 is responsible for the personal information handled for these services. Website: lexbridge8.com. Privacy enquiries and requests: LexBridge8@gmail.com. The complete statutory/business address and appropriate formal business details are provided in engagement documents and, where required, quotations or invoices, and to legitimate clients or requesters as legally necessary. Please contact LexBridge8@gmail.com for formal business details.

What Information We Collect?

For enquiries we receive the contact details, country of residence, requested document, application history and information you submit in the form, message or attachments. Case information may include passport or other identity details, civil-status or educational records, authorization, and application or rejection information. PCC-related enquiries may involve criminal-record or adverse-status information. Please provide only information relevant to the request and do not upload unrelated identity or case records.

Aadhaar, if needed and accepted for a particular case, is identity-related information; it is not treated as universal proof of date or place of birth. Quotation, payment and delivery work also uses billing, transaction references, recipient details and shipping records. Do not send card security details through the enquiry form.

Website and enquiry processing also involves technical information such as IP address and browser information, security checks, cookies and analytics. The form notification currently includes IP address and user-agent information.

How We Use Your Information?

We use enquiry information to assess feasibility, identify the correct document and authority, respond to you and prepare a quotation. Accepted case information is used for the agreed document work, identity and authorization checks, updates, billing and delivery. Legal or accounting requirements and the handling of disputes may require relevant records to be kept.

We do not sell, rent or trade personal information or use it for marketing without consent. The legal basis and any separate consent or authorization needed depend on the information, purpose and applicable law; submission of sensitive material is not permission for unrelated use.

Who We Share Your Information With?

Enquiries are received through this website and the LexBridge8 email account. For an accepted case, relevant information may be shared with the competent issuing or receiving authority, the India-based Advocate or another expressly engaged professional, a translator or certification provider, and the selected postal or courier service. Payment services receive information needed for the selected Wise, Bank Transfer or Stripe transaction. Website hosting, email, form storage, security and analytics services process information as part of providing those functions.

Cross-border coordination may involve your location, Japan and India, and the countries in which a selected service provider processes information. The specific recipient, information and purpose depend on the agreed route. Where applicable law requires additional information, consent or another transfer condition, that must be addressed before the relevant disclosure. Information may also be disclosed when required by law or a competent authority.

How We Protect Your Information?

Our policy is to limit collection and access to information needed for the enquiry, agreed case, accounting, security or legal purpose. Access should be limited to the personnel and providers who need the information for that purpose. Identity documents should be shared only through the agreed case channel and only where needed; unrelated identifiers should be omitted or redacted where the receiving authority permits.

We use reasonable technical and organisational safeguards and review access when a person or provider no longer needs it. No internet transmission or storage system can be guaranteed completely secure. Retention and deletion follow the schedule below, subject to legal preservation requirements.

Data Retention

Our operational retention framework is set out below. Enquiry and quotation periods apply to records where no engagement follows; completed-case periods run from closure, and accounting periods are applied in accordance with applicable recordkeeping requirements.

  • Enquiry only, with no engagement: normally 6 months.
  • Quotation issued, but no engagement: normally 12 months.
  • Active cases: for the duration of the matter and as necessary to provide the agreed service.
  • Passport, Aadhaar and other identity-document copies: normally delete within 90 days after case closure when no longer required.
  • Completed-case core agreements, consent records and material communications: 5 years.
  • Invoices, receipts, payment and accounting/tax records: 7 years.
  • Ordinary technical and security logs: normally 90 days.
  • Disputes, chargebacks, investigations or legal requirements: only as long as reasonably necessary until resolution or the applicable retention requirement ends.

We apply data minimisation and delete or anonymise information when it is no longer needed and no legal preservation obligation applies. The longer retention of a core agreement or invoice does not automatically justify keeping every identity-document copy or attachment for that period. Deletion is not promised where applicable law requires continued retention. Restricted backup copies, where present, remain subject to the same purpose and legal limits and are not a reason to resume unnecessary use.

Where a provider processes information on our behalf, applicable retention and deletion requirements must be addressed with that provider. Authorities and independent providers may have their own legal recordkeeping duties. Contact us about the records relevant to your request.

Your Rights

Depending on where you are located, you may have rights regarding your personal data, including the right to access the information we hold about you, request correction of inaccurate data, request deletion of your data where it is no longer necessary, withdraw consent where processing is based on consent, and lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at LexBridge8@gmail.com.

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Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

Privacy questions and requests: LexBridge8@gmail.com. Public business location: Ota City, Gunma Prefecture, Japan. The complete statutory/business address and appropriate formal business details are provided in engagement documents and, where required, quotations or invoices, and to legitimate clients or requesters as legally necessary. Please contact LexBridge8@gmail.com for formal business details.